Empower Medical Staff and Transform
Patient Experience with RPA
Enabling digital services, building the foundations for integrated care, and ensuring financial sustainability are all central pillars of the modern healthcare system. Automation can:
Improve back-office efficiencies
Elevate patient
experience
Enhance workforce
satisfaction
Populate health management and integrated care
Get more out of your existing systems, free staff to do more valuable work, and streamline patient processing
Innovate patient engagement models, simplify patient processing, and give nurses more time to spend with patients
Give your team the tools and time they need to help people by removing mundane processes and allowing them focus on patient care
See the whole picture by unlocking your data, and harness the power to collaborate and share these data
Atomatik transforms the Healthcare industry
35%
cost of a Digital Worker vs a regular employee
30%
reduction in claims processing
costs
86%
time saved for checking the status of a health insurance claim
89%
less human staff needed
(1 digital worker vs.
9 human employees)
How do we do it?
Atomatik’s business process automation solution generates digital transformation in healthcare, enabling organizations to adapt, increase capacity, and respond to the spectrum of challenges throughout the care delivery value chain.
HEALTHCARE
PAYERS
Payer organizations perform essential health insurance payment processes. Atomatik’s no-code workflow automation solution helps drive efficiencies in traditional payer processes,and become a differentiated healthcare partner for providers and members alike.
Claim Management
-
Multi-channel intake
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Member & Provider info edits
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Member eligibility validations
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Medical necessity validations
-
Review case determination
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Claim processing audit
-
Claims adjudication
-
Claim payment adjustments
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High-dollar claim audits
-
Post-authorization case review
Care Management & Behavior Health
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High-risk member identification
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Member outreach scheduling
-
Risk assessment
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Personalized care plan
-
Identify duplicate cases & merge
-
Eligibility & questionnaire management
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Clinical history data gathering
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Correspondence letter generation
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Schedule appointments
-
Monitor progress
Provider Management
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Document checklist request
-
Roster data formatting & mapping
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Update Provider data
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Provider data correction (NPI, PHIN, PIN)
-
Correspondence & notifications
-
Sanctions validation
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Provider taxonomy management
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NPI, education & address validation & verification
-
Provider contract setup
-
Payment reconciliation
Contact Center
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Account enquiries & benefit lookup
-
Claims status request
-
Insurance verification
-
Plan 360 view & care coordination
-
Pre-certification & authorization status check
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Call history summary
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Address validation & changes
-
Member demographics updates
-
COB inquiries
-
Claim billing enquiry
HEALTHCARE
PROVIDERS
Healthcare providers have large stacks of documents on their desk and lots of emails in their inboxes, with a health challenge that needs to be solved for their patients at the same time. Atomatik’s no-code workflow automation solution enables medical staff to build rapport, give the necessary care and attention, while digital workers handle the information transactions.
Patient Access
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Outreach
-
Pre-certification & authorization submissions
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Patient onboarding
-
Scheduling
-
Insurance verification & eligibility
-
Document intake
-
Referrals management
-
Point-of-service collection
-
Financial clearance & planning initiation
-
Appointment reminders
Care Delivery
-
Charge capture & coding
-
Documentation
-
Lab & Radiology reports triage
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Check-in
-
Check-out
-
Lab order entry
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Dx, X-Ray & Radiology order entry
-
Medication management
-
Phone triage & follow-up calls
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Remote visits & monitoring
Revenue Cycle
Management
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Prior authorization
-
Insurance claims - posting
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Patient payment - posting
-
Coordination of benefits (primary, secondary & tertiary)
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Price transparency & real-time estimates
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Revenue integrity - payment audits
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Provider: insurance enrollment
-
Revenue integrity: CDM management
-
Revenue integrity: IME or IMR audits
-
Insurance claims: denied & rejected follow-up
Practice Management
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Clinic staffing & scheduling
-
Regulatory & Compliance reporting
-
P&L reporting
-
Charge capture, documentation & coding audits
-
HEDIS reporting
-
Indexing & routing documentation
-
Care coordination
-
Patient communications
-
Population health management
-
Disease tracking & trending
Key Benefits
Boost morale and productivity
Atomatik relieves healthcare workers of repetitive tasks, allowing them to engage in more productive, higher-value work, and focus on patient care.
Achieve interoperability
Digital workers securely extract data and communicate between any systems, following complex privacy rules and process triggers.
Improve efficiency and accuracy
Automate healthcare processes to get greater throughput, 100% accuracy, and reduce critical errors and costs.
Reduce compliance risk
Stay audit ready with bots to keep compliance-based records up to date with 100% accuracy.
Improve quality of care
Digital workers can automate monitoring quality protocols against scores like AHRQ, HEDIS, and HCAHPS.
Better patient experience
Improve patient experience by reducing busywork and making patient encounters, whether virtual or face-to-face, seamless, and successful.
Specific Solutions
As the world becomes more consumer oriented, patients expect more from their healthcare providers. Whether this means opening a digital front door to services, offering more tailored correspondents, or just getting more out of their interactions with clinicians, patients want information at their fingertips, and services on demand.
Process examples
Contact centers
Rapidly retrieve patient data
Help contact center agents rapidly retrieve patient or member data, by triggering digital workers to execute various requests. This enables full focus on the patient interaction, faster issue resolution, and appropriate follow-up.
Inventory Management
Reporting on medical supplies
Create a Digital Workforce to download, update and communicate inventory levels. This results in constant visibility, eliminating reporting errors, and ensuring optimal levels of critical medical supplies.
Revenue cycle management
Process data accurately
Digital workers help improve processes across revenue cycle functions such as new patient appointment requests, claim denials, and billing. They extract data from documents, process, and transfer it to other systems and formats with up to 100% accuracy.
Claims Processing
Extract data seamlessly
Digital Workers automate the intake, evaluation, and handling of incoming claims from providers. Result? Seamless extraction of required data, exceptions identification, and invoices processing through to payment.
Why is Atomatik your automation partner of choice?
Our team of dedicated automation experts is here to help you all the way.
Atomatik empowers business users in healthcare to automate processes across operations, so you can work efficiently, and increase productivity, faster, to truly reshape and evolve how work gets done – for the better.
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